API® SUPERCLEAN 5-20

Warranty Information

GUARANTEE
2 YEAR LIMITED WARRANTY
The product that you have purchased is
warranted against defects of material and
workmanship for two (2) years after the date
of purchase. Our responsibility and liability is
limited to replacing any such defective
product.
This warranty does not cover or apply to
improper use or installation, failure to follow or
comply with the enclosed instructions, normal
wear of parts or if the product has been
tampered with or altered.
To obtain performance under this warranty,
you must follow these instructions:
1) Do not return this product to the place of
purchase: doing so may delay the
processing of your claim.
2) To obtain warranty service, please call our
Technical Service Department toll-free at
1-800-847-0659 to obtain a return
authorization number. At this time, our
technical service representative may be
able to assist you in correcting the
problem.
3) Pack the filter carefully.
4) Enclose a brief description of the defect
or malfunction with your name and mailing
address.
5) Enclose a copy of your purchase receipt.
6) Enclose $10.00 for shipping and handling.
Please pay by check or money order.
7) Send your filter to:
Mars Fishcare North America, Inc.
Attention: Warranty
50 East Hamilton Street
Chalfont, PA 18914
8) Mark the box with the return authorization
number given to you on the phone.
9) Allow 30 days for the return of your filter.
No representative has any authority to
change or enlarge the above warranty or
our liability. This warranty gives you specific
legal rights and you also may have other
rights which vary form state to state. These
warranties do not cover any damage
caused by accident, misuse, shipment or
other than ordinary consumer use. WE
EXCLUDE AND ARE NOT RESPONSIBLE FOR
ANY CONSEQUENTIAL DAMAGES (SUCH A
DAMAGE TO OR LOSS OF FISH, ANIMATE
MATTER OR PERSONAL PROPERTY) NOR FOR
ANY IMPLIED WARRANTY THAT RELATES TO
OUR PRODUCT. Some states do not allow
the exclusion or limitation of incidental or
consequential damages, so the above
limitation or exclusion may not apply to you.